Sort of a Protest Blog

Form Letters at their best

Dear Anton,

Thank you for contacting Windows live support, my name is Dallas. We understand you have questions about replying to all. Did you send the email ok? or did it send 10 times the one time you sent it? I am a little confused as to what you are saying. Can you email us back again and supply us with a detailed step by step process that you have done?

Thank you for contacting Windows Live Mail. Send us any feedback, comments, or issues that you have with the Windows Live Mail Beta. The more feedback that you send, the better Windows Live Mail can be.

All feedback may be sent to http://feedback.live.com. Click the product you would like to leave feedback about and submit the form.

Sincerely,

Dallas B.

I replied normally and then received an e-mail from someone named Bonnie. Note the similarities!

Hello Anton,

Thank you for contacting Windows Live Mail Beta. My name is Bonnie. I will be glad to help you. I understand you were trying to reply all: to an email and it sent the email 10 times and advised you to send the email later. I do apologize for any inconvenience this may have caused.
This issue requires more investigation to resolve. We will give you an update within three business days.

Thank you for contacting Windows Live Mail Beta. Send our Product teams feedback, comments, or issues that you have with the Windows Live Mail Beta.
The more feedback that you send, the better Windows Live Mail Beta can be.
All feedback may be sent to http://feedback.live.com. Click the product you would like to leave feedback about and submit the form.

Sincerely,
Bonnie

Windows Live Mail Beta Customer Service Team

Two can play at that game.

Dear Bonnie,

Thank you for contacting Anton. My name is Anton. I am glad you helped me. I understand that you are looking into my trying to reply all: to an email and it sent the email 10 times and advised me to send the email later. I accept your appology for the inconvenience it had caused.
This issue requires more to resolve. Please give me an update within three business days.

Thank you for contacting Anton. I will continue to send your Product teams feedback, comments, and issues that I have with the Windows Live Mail Beta.
The more feedback I send, the better Windows Live Mail Beta can be.
All feedback may be sent to http://feedback.live.com. I clicked the product I liked to leave feedback about and submitted the form.

Sincerely,
Anton