[renamed] Ticket Refunds

[RickDalton]

I got ripped off as the concert was cancelled by $22 due to this I wont be attending any matt good concerts for the next year 

Sound Rink Inc.

- negative$221.98
Dec 13Payment
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Sound Rink Inc.
- negative$221.98
Dec 13Payment

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$221.98
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2DE93284P67174416
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Sound Rink Inc.
http://www.soundrink.com
[email protected]
Invoice ID
462653

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$221.98
Purchase details
Matthew Good Moving Walls VIP Upgrade 3/14 Kitchener, ON (Qty 2)

Sound Rink Inc.
+ $199.98
Oct 28Money received"MG"
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Sound Rink Inc.
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$221.98

Edited October 29, 2020 by Crusader

[Crusader]

To be fair, I don't think mg has much if any control over those refunds and fees. Pretty sure he got nothing from them. Those credit card fees are charged by the credit card companies too and I'm guessing these vendors can't afford to take the hit. I would mail them back and see if they'll do it for you but I understand where they're coming from.

[PlasticSoldier]

and sound rink just manages the VIP....

[Stwlegend]

I think they view this as they still had to handle the initial transaction and then now the refund.  That $11 is not part of the VIP experience you are paying for.  Definitely not a MG thing either way.  I get the frustration though, imagine if you pick up 4-5 tickets and this happens, it adds up.  

[RickDalton]

I sent a complaint to Sound Rink via the Better Business Bureau and got my money back 

 

https://www.bbb.org/us/me/portland/profile/event-ticket-sales/sound-rink-inc-0021-143327/complaints

[Williammunny11]

Yeah, it sucks to get screwed out of fees, but we should all remember that Matt, who makes his living playing these shows, is the one who really got screwed here.

I hope he's doing well...as a struggeling artist (with a dayjob) myself, I can't even imagine what must be going through his mind.

Dude dropped one of his best albums and then the bottom fell out...his grace in the wake of all that has been an inspiration to say the least.

[RickDalton]

You're absolutely right 

[Outtahere]

21 hours ago, Williammunny11 said:

Yeah, it sucks to get screwed out of fees, but we should all remember that Matt, who makes his living playing these shows, is the one who really got screwed here.

I hope he's doing well...as a struggeling artist (with a dayjob) myself, I can't even imagine what must be going through his mind.

Dude dropped one of his best albums and then the bottom fell out...his grace in the wake of all that has been an inspiration to say the least.

Yeah I had the same reflection. Plus he has now lost his two parents. I really hope he's OK.

[Guest Idioteque]

I've been in "queue" since September 25th, and they flat out stopped responding to my emails. Only reason I even care at this point is so MRG doesn't get my money, and I can put it right back into MG's online store.

[Crusader]

I did end up getting my refunds last month so hopefully you get yours soon man. The company that handled the vip also kept the $11! I hope that gives them enough to refund some other fans though.

[emmit643]

13 hours ago, Idioteque said:

I've been in "queue" since September 25th, and they flat out stopped responding to my emails. Only reason I even care at this point is so MRG doesn't get my money, and I can put it right back into MG's online store.

Yeah I put some of my refund back into the MG store; if you don’t have it already I recommend the MW pullover hoodie. Super cozy. It’s one of the only clothes pieces I didn’t get in person at the shows I made it to before the pandemic shut down.

 

i think I’ve received all my refunds now; but the Montreal eveneko one took the longest.